School workloads to confirm
Confirm Microsoft 365 and Google Workspace coverage for staff, students and shared resources. Retention and restore options depend on the selected platform, licence and configuration.
Mailboxes
Confirm supported Exchange Online or Gmail accounts, message coverage, retention and restore options.
Files & drives
Check supported OneDrive or Google Drive files, versions and sharing-permission restore options.
SharePoint & Shared Drives
Confirm coverage and recovery for required department sites, libraries and Shared Drives, including exclusions.
Teams & Classroom
Teams and Classroom support varies by vendor and plan. Confirm the exact content and restore options required.
Staff and student licensing
Education eligibility and licensing terms vary by vendor. We confirm the selected platform’s current staff and student licensing basis and pricing in your quote.
Backup solutions for your school
We supply licences and guide selection around school workloads, retention and recovery needs. Vendor evaluations depend on availability; implementation and support are separately scoped.
School-specific licence selection
We supply licences for supported Microsoft 365 and Google Workspace backup options, with guidance based on your staff/student workloads, recovery needs and district or school policies.
Onboarding options confirmed
Confirm available vendor evaluations and onboarding for the selected platform. ZCONNECT configuration, restore assistance and ongoing support are separately scoped.
Sized for how schools run
Term cycles, student and staff changes, shared resources and budget inform the licence comparison. Confirm retention and recovery needs before account changes.
Clear roles and responsibilities
Confirm licence terms, administrator ownership and available vendor support before purchase. ZCONNECT setup, testing and handover services are separately scoped.
Plan recovery around school requirements
Review how your current services and chosen backup handle deletion, account changes and recovery. Discuss the workloads and records your school needs to retain.
Student and staff account turnover, shared devices and term changes
Accidental deletion of mailboxes, shared files or class resources
Ransomware or compromised accounts affecting school data
District or school records-retention and student-privacy requirements
From school requirements to agreed onboarding
Discuss school workloads and account numbers, confirm licence terms and agree any onboarding or support scope.
Discuss school requirements
Discuss Microsoft 365 or Google Workspace workloads, staff and student counts, existing backup and district or school recovery policies.
Confirm education licensing
Check vendor eligibility, licensed account categories, retention and subscription term. Confirm current pricing in writing before purchase.
Agree setup and responsibilities
Confirm available vendor onboarding and any ZCONNECT implementation, testing, handover or support services as a separate agreed scope.
Frequently asked questions
How do we choose a backup platform for our school?
Start with your systems, staff and student counts, retention and recovery needs, and district or school policies. ZCONNECT provides no-charge guidance on supported options and supplies licences, with vendor eligibility and terms confirmed before purchase.
Which school data can be backed up?
Coverage depends on the platform and plan. We check the specific workloads you need, such as Exchange Online or Gmail, OneDrive or Google Drive, SharePoint and Shared Drives, and supported Teams or Classroom data. The proposed scope and any exclusions are confirmed before you commit.
How long should we keep school backups?
Your school’s records policy sets the requirement. We review retention periods, data location and deletion controls against the available platform and plan. Backup retention supports your policy; it does not by itself establish compliance with student-privacy or records obligations.
What happens when a student or staff member leaves?
Plan retention before deleting or closing their account. How departed users are archived, accessed and licensed varies by vendor and plan. We confirm those terms and help map an offboarding process so the records you need are accounted for.
Who can restore data, and how do we check recovery?
Restore permissions, destinations and recovery points depend on the platform and configuration. Agree what a vendor evaluation can demonstrate where available; ZCONNECT-led testing and restore assistance are separately scoped. Recovery time depends on the data, workload and service conditions.
Can we evaluate the options and get education pricing first?
Yes. Ask for help choosing backup or request a licensing quote. We coordinate a vendor-led remote demo or proof of concept where available. Education eligibility, staff and student licensing, and final pricing are confirmed in writing for the selected platform before you commit.
Find the right backup for your school
Discuss your school’s workloads, recovery requirements and licence options. Education eligibility is confirmed for the selected platform; implementation and support are separately scoped.